When two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground.
In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
In addition to the above, the course will address the potential for added conflict within organizations that are facing new rules, regulations and requirements to operate during a pandemic, as well as conflict that may arise from the stress of living during such uncertain times.
For those wishing to apply for the Canada-Sask Job Grant for this management training, please DO NOT register on-line. Please contact JBecker@southeastcollege.org and we will help you through the registration process.